Customer Reviews

Great lamp, but don't try to get it fixed if it breaks Review by Kris Cook

Rating

I've had my Happy Eyes 27 watt desk lamp, VD01, for about five years, and I've been happy with it. But one night a clumsy fumble knocked it into the floor, and it went out. I bought and installed a new bulb, with no luck. The light will not come on. I figured I'd broken a solder joint somewhere, and it could probably be easily traced and fixed, so I called them this morning to find a service center address. To my utter amazement and dismay, they told me tough luck. All I can do is throw that lamp away.

I know that we live in a "throw-away" society, but come on! That lamp cost a lot of money, not to mention the bulb that I just bought, for absolutely nothing. I will never buy another Verilux product, no matter how good it is. (Posted on 2/22/12)